Many players should see improvements in network quality as our new North American network rolls out. These improvements could be less ping time, less network packet loss, and more stable connections (less disconnects). Ping, packet loss, and stability may not all move in the same direction for all players depending on location within North America, their ISP (how their ISP connects to Riot’s network).

Ping, packet loss, and stability are not always tied together and can be affected by many things. When it comes to network quality we prioritize stability, reduced packet loss, and ping time pretty much in this order. You can’t play the game if you are not connected, you will see more stop lag with more packet loss, and ping can become a problem when it gets significantly high or is unstable (shooting up and down all the time in the middle of the game).

The game client only reports ping time to players but it also tracks stability and packet loss to Riot (and in client log files) on a near real time basis (though it can take us a day to crunch all the data from all the game clients before we see a troubling trend developing so we are not yet at real time detection of some network problems). Sometimes packet loss will show up in your ping time, usually you will see it jump up and down quickly which often indicates packet loss is happening or if severe packet loss will show up as stop lag in the game.

Faster ping time is often reported by players to “feel” better and is often something that is reported to be more meaningful the better you are at playing a game, stop lagging. How fast ping is before you feel the difference is likely dependent on the individual but it is generally thought the lower the better (diminishing returns apply, going from 160 ping to 90 ping is more impactful than going from 110 ping to 40). Lower ping time can also help mitigate packet loss since the game can recover missing packets faster help to stop lag. Because the Internet is a loose collection of various private and public networks, ping time is something that will constantly change for players. Some players could see slight increases in ping times while others can see significant reductions as our new network comes online. Our goal is benefit the most players and then troubleshoot ISPs that still have players with poor network quality.